Privacy Policy

Effective Date: May 20, 2023
Last Updated: May 20, 2025

Coleman PLLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website https://www.lawofficesofstefancoleman.com, or engage with us through phone, SMS, or email.

By using our services or providing your information, you agree to the terms of this Privacy Policy and our Terms of Service.

1. Information We Collect

We may collect the following categories of information:

Contact Information: Name, phone number, email address, mailing address
Case Details: Information you submit via contact forms, intake forms, or over the phone
Device Information: IP address, browser type, operating system, access times, referring website URLs
SMS Communication Data: Phone numbers, message content, timestamps, and delivery receipts

2. How We Use Your Information

We use your information to:

Provide legal services and client support
Respond to your inquiries
Communicate via SMS, phone, or email regarding your case or our services
Send legal reminders, alerts, and promotional offers related to our law firm
Improve our website and service offerings
Comply with legal obligations

3. SMS Messaging & Frequency

By providing your phone number, you consent to receive SMS messages from Coleman PLLC. These may include:

Appointment reminders
Case status updates
Time-sensitive legal notices
Client service communications
Informational or promotional messages

Message frequency may vary based on your case or inquiries.
Message and data rates may apply.
You may receive messages outside standard hours, including before 8:00 AM and after 9:00 PM, when necessary for time-sensitive or urgent matters.

You may opt out of text messaging at any time by replying STOP. For assistance, reply HELP or visit our website.

4. How We Share Information

We do not sell or rent your personal information. We may share your data only with:

Third-party service providers who assist in operating our website or managing client communications
Government or law enforcement if required by law or court order
Entities in connection with a business transfer (e.g. merger or sale)

All vendors and service providers we use are contractually required to protect your data and confidentiality.

5. Data Security

We use industry-standard safeguards to protect your data. However, no method of transmission over the internet or electronic storage is 100% secure. We encourage you not to send sensitive personal information via unsecured channels such as SMS.

6. Your Rights and Choices

You may request to:

Access or correct your personal data
Delete your information, subject to legal retention obligations
Withdraw consent for marketing or text communications

To make a request, contact us through the contact information below.

7. Arbitration and Class Action Waiver

To the extent permitted by law, you agree that any disputes arising from this Privacy Policy, the use of your data, or communications from Coleman PLLC shall be resolved through binding arbitration on an individual basis, and not in a class, collective, or representative action.

Please refer to our Terms of Service for full details on the arbitration agreement and class action waiver. This agreement applies to all claims under this Privacy Policy and your use of our Site or services.

8. Updates to This Privacy Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date. Continued use of our website or services after changes are posted constitutes your acceptance.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your data, please contact us through the website form.